Technical Support

Mercury Excelum offers our contractor and commercial customer’s technical support:

ENERGY STAR rating explanations when your customer requires this information
Our technical testing explanations for customers
Learn how our windows and doors are manufactured: We are pleased to offer Factory Tours

Mercury Excelum offers manufacturers’ warranties on OUR window and door products. Supported by 53 years of business!

It is our goal to make sure every customer is satisfied.

Please contact us with any questions, problems or requests.

Your Competitive Edge

Factory tours give you an insight into our technologically-advanced manufacturing methods; plus, you’ll see all the features in our quality replacement windows and patio doors
Sales meetings provide information on new industry and product information, techniques for closing the sale, plus product details
The Web Center lets you specify, quote and order contractors’ windows and doors 24/7 via phone or computer.
Exceptional Sales and Marketing Support
Help is always available by e-mail or phone

Assistance with technical measurements for contractors’ windows and doors
Design and code information (Note: code and engineering interpretations must be confirmed by the proper authorities in your locale)
Your choice of Delivery or Pick-Up from the location nearest you
Products are built for optimum performance from Connecticut and Massachusetts up through New England.
All components are 100% recyclable and environmentally friendly
Replacement windows, renovation products and patio doors are Made in America-Certified, which is great for our country — and great for sales

Our ME-Earthwise™ brand products carry national warranties for your protection and your buyer’s comfort.
Certain ME-Earthwise™ brand products carry a glass breakage warranty.
Mercury Excelum installation service is available to licensed contractors to expertly measure and professionally install your window projects for you. Please contact us for arrangements.